Effective Date: 21 November 2024
1. Shipping Areas
- Free Shipping: Orders within 10km of 7 Bridlington Road, Durban qualify for free shipping.
- Flat Rate Shipping: Orders outside the 10km radius are charged a flat rate of R80 for shipping via Pudo Locker service.
2. Shipping Method
- We ship orders using Pudo Locker service for all orders outside of the 10km radius of our store.
- For customers within the 10km radius, we offer free shipping via standard delivery methods.
3. Processing Time
- Orders are processed within 1-2 business days. Shipping times may vary depending on your location.
- You will receive a tracking number once your order has been dispatched.
4. Shipping Costs
- The shipping cost for customers outside the 10km radius is R80. Customers within the 10km radius qualify for free shipping.
5. Delivery Times
- Standard delivery times for orders within the 10km radius are typically 1-3 business days.
- Shipping to areas outside the 10km radius may take 3-7 business days depending on your location.
6. Shipping Delays
While we aim to process and deliver orders promptly, please note that shipping times may vary due to unforeseen circumstances (e.g., weather or holidays). We are not responsible for any delays caused by our delivery partners.
Contact Information
If you have any questions or concerns about any of our policies, please contact us at:
- Email: info@vapesbabe.com
- Address: 7 Bridlington Road, Durban, South Africa.